We show the right direction of communication

Who are we? We are a communications consultancy.

We combine a PR approach to creating engaging content with its successful distribution characteristic for marketing. We gladly take on challenges and difficult topics are our specialty.

We are a part of Edelman, one of the biggest communications agencies in the world, and we belong to the Polish Public Relations Consultancies Association.

What do we do?

Corporate communications

Corporate communications

We build the image of the companies and their management team and take care of their reputation. We hold a dialogue with all groups of stakeholders – from employees and public opinion to investors. We meet social expectations towards the companies and set modern standards of communication.

Consumer communication

Consumer communication

We develop strategies of brand positioning for optimal target audience reach. We build the brand’s identity, story and message. We join the brands in their everyday communication with the media, influencers and consumers and create content adjusted to the needs and expectations of defined target groups. In our work, the best PR practices and efficient marketing tools are combined together to ensure optimal content distribution.

Social media

Social media

We know the character of the new media, the possibilities they offer and the dangers they pose. We know how to reach a tailored target audience. We cooperate with influencers and create content which engages the audience’s attention, successfully conveying key messages. We are creative, we analyse information and we take swift and precise action.

Employer branding

Employer branding

We specialise in building a positive image of our clients as employers. We support the companies in creating a strong brand among future and current employees. We help to build awareness and make the company known for being a good employer. Our activities are planned and carried out in a long-term perspective as an element of the company’s integrated communications.

Crisis communications

Crisis communications

We support companies and employees in crisis prevention by establishing internal procedures of crisis management and providing trainings on how to implement them. We advise our clients on successful information management in the face of an existing crisis. Together with the client we oversee the communication in the most challenging moments.

CSR

CSR

We carry out projects in the field of corporate social responsibility. We build strategies designed to stimulate social involvement of companies and institutions. We create programmes supporting responsible approach to health, ecology, ethics and work environment. We design and implement social campaigns as well as work with charitable organisations and other partners from the third sector.

Trainings

Trainings

We help our clients to understand the increasingly complex world of communications. We share practical solutions e.g., in the area of reputation management, media relations, crisis communications as well as CSR and employer branding. We work with experts in different domains such as business journalists or business psychologists.

Corporate communications

We build the image of the companies and their management team and take care of their reputation. We hold a dialogue with all groups of stakeholders – from employees and public opinion to investors. We meet social expectations towards the companies and set modern standards of communication.

Consumer communication

We develop strategies of brand positioning for optimal target audience reach. We build the brand’s identity, story and message. We join the brands in their everyday communication with the media, influencers and consumers and create content adjusted to the needs and expectations of defined target groups. In our work, the best PR practices and efficient marketing tools are combined together to ensure optimal content distribution.

Social media

We know the character of the new media, the possibilities they offer and the dangers they pose. We know how to reach a tailored target audience. We cooperate with influencers and create content which engages the audience’s attention, successfully conveying key messages. We are creative, we analyse information and we take swift and precise action.

Employer branding

We specialise in building a positive image of our clients as employers. We support the companies in creating a strong brand among future and current employees. We help to build awareness and make the company known for being a good employer. Our activities are planned and carried out in a long-term perspective as an element of the company’s integrated communications.

Crisis communications

We support companies and employees in crisis prevention by establishing internal procedures of crisis management and providing trainings on how to implement them. We advise our clients on successful information management in the face of an existing crisis. Together with the client we oversee the communication in the most challenging moments.

CSR

We carry out projects in the field of corporate social responsibility. We build strategies designed to stimulate social involvement of companies and institutions. We create programmes supporting responsible approach to health, ecology, ethics and work environment. We design and implement social campaigns as well as work with charitable organisations and other partners from the third sector.

Trainings

We help our clients to understand the increasingly complex world of communications. We share practical solutions e.g., in the area of reputation management, media relations, crisis communications as well as CSR and employer branding. We work with experts in different domains such as business journalists or business psychologists.

Our experience

Finance and insurance

Clients from this sector rely on us to develop educational and CSR campaigns. We are responsible for corporate and product communications, we advise companies on reputation management and image building, we support them in crisis prevention and maintaining relations with stakeholders.

Our clients include, among others, BZ WBK, PKO BP, PZU, Provident, Prudential, Crédit Agricole, Getin Bank, and the Conference of Financial Companies in Poland.

Energy

Our experience in the energy sector includes nationwide educational campaigns, crisis support, reputation management counselling, building stakeholder relations and current handling of corporate communications.

We have worked for e.g., PGE EJ 1, Fortum Power&Heat, Marathon Oil, Talisman Energy Polska, PKN Orlen, innogy.

Motorization

We support clients from motorization sector in comprehensive communications activities in Poland and Europe. We are responsible for corporate, crisis and product communications. We introduce new investments, new car models and carry out educational campaigns and programmes for brand ambassadors.

We have worked for e.g., Nissan, Mercedes-Benz, Pt Cruiser.

Health care

Our work for entities in the medical sector includes counselling in the field of corporate, crisis and product communications as well as CSR. We support reimbursement processes, restructuring, opening new branches as well as launching and relaunching products. We help to build stakeholders relations.

We have worked for e.g., GSK, Roche, AbbVie, Astra Zeneca, Medicover, Pfizer, TEVA.

Technology and telecommunications

Clients from technology and telecommunications sector trust us with leading their educational campaigns and technical workshops. We support them in corporate and product communications, media relations and executing communications strategies. We provide assistance in crisis.

We have worked for e.g., Bosch, CenterNet, Orange, HP, UPC, T-Mobile, Polish Chamber of Information Technology and Telecommunications (PIIT).

FMCG

We carry out communications strategies for food brands in the FMCG sector. We introduce new brands to the market and strengthen the position of the existing ones. We create content for media and social media communications. We develop engagement programmes of journalists, influencers, opinion leaders, and experts. Thanks to our educational campaigns, companies’ communication is set in a broader context.

We have worked for Dr. Oetker, Storck, Grupa Ambra, Stowarzyszenie Producentów Pieczywa (Baker’s Association) and others.

Commerce and services

For clients from this sector, we prepare comprehensive image building strategies, we advise them on reputation management and provide crisis assistance. We carry out educational campaigns, introduce brands to the Polish and foreign markets. We take care of current handling of corporate communication.

We have worked for e.g., LPP, MerService.

Our team

Lighthouse is where expert qualifications and extensive experience come together.

Przemysław Mitraszewski

managing partner
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Jarosław Bańda

managing director
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Magda Zwolińska

partner
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Przemysław Mitraszewski

managing partner

Co-founder of Lighthouse. He is an expert in information management during crisis. He has successfully executed more than 350 crisis projects related to financial frauds, employee accidents, workplace harassment accusations, sexual harassment, and blackmail. He is an author of many publications on crisis management and “Crisis Management Approach Process”, a methodology of preparation for crisis management. He has been an advisor to BRE Bank, BMW, BZWBK, Orange, PKN ORLEN, PZU, and T-Mobile among others.

He is a Board Member of the Polish Public Relations Consultancies Association and a jury member of Złote Spinacze Awards competition. He teaches crisis management at the SWPS University of Social Sciences and Humanities, the Poznań University of Economics and Business, and the Gdańsk University of Technology. He is a graduate of the Warsaw School of Technology and the SGH Warsaw School of Economics.

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Jarosław Bańda

managing director

A corporate communications expert, Jarosław Bańda specializes in strategic planning of communications. His experience comes from working in communications consultancy as well as on the client’s side. In Lighthouse, he works mostly with clients from the energy and financial sectors. Before joining us, he held the post of Deputy General Manager in Edelman Polska agency where he had the opportunity to work for PKO BP, Allianz Bank, Coca-Cola, 3M, Shell, Vattenfall, Pfizer, AstraZeneca, Eli Lilly, and European Commission Representation in Poland.

Earlier, he was the Head of PR Warsaw Trade Office in Polpharma SA. For more than two years, he led the external communications of Pekao SA bank where he was responsible for CSR, sponsoring, institutional relations, and corporate identity.

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Magda Zwolińska

partner

Magda Zwolińska specializes in projects related to crisis management and reputational risk. She has worked as an advisor during crises such as strikes, downsizing, breakdowns, product withdrawals from the market, workplace harassment, legal disputes, work accidents, social protests. Apart from managing existing crises, she develops tools for monitoring reputational risks and preventing crisis. She is also involved in leading workshops and simulations on crisis communications management.

She has worked for companies from various sectors such as energetics, pharmaceutics, commerce, finance, insurance, real estate development, and FMCG. In 2013 and 2016, projects carried out by her teams received the Złoty Spinacz Awards for Anti-Crisis/Crisis Communications and Financial PR/Investor Relations.

She is a graduate of the University of Warsaw’s Faculty of Political Science and International Studies where she specialized in media marketing and public relations. She has been working with Lighthouse ever since the company’s foundation. Before that, she worked for e.g., Spin Communications. She has almost 20 years of experience in the PR sector.

Our clients

Our clients can count on us to execute projects in the fields of PR, social media, employer branding, crisis communication and many others.

Consumer communications, corporate communications, event organization support

Corporate communications, employer branding, media relations, CSR communications, participation in industry events, media trainings for management and employees, crisis communications.

Nationwide educational campaign, crisis communications

Monitoring reputational risks for all brands belonging to Storck

Consultancy, planning and consulting communications activities, preparing materials, crisis management

Internal communications and social media activity

Contact us

Lighthouse

ul. Zwycięzców 2
03-941 Warsaw

Jarosław Bańda, Managing Director Lighthouse

Tel.: +48 22 616 41 44

E-mail: biuro@lhse.pl